🛶 Kayak: Lessons in Product Tension

+ Serendipity as a PM

How does a company navigate the clashing waves of the travel industry? Adeptly, like a master using a Kayak. The meta-search engine started in 2004 can be a forgotten site in the business coverage of travel. Certainly, at 30M visitors per month, it’s not forgotten in the actual travel side of travel. Kayak is ubiquitous. 

But, as a business, analysts and…